Last week, Lynne King Smith presented "You Want Points with That? Using New Technologies to Build Patron Loyalty Programs" as part of Arts Reach's Master Class Webinar Series. 

Lynne will also be presenting at this week's Arts Reach conference in New York City. If you were unable to watch the webinar and can't make it to the Big Apple, no need to stress – you can watch the presentation by clicking here.

Have a question for Lynne? Send a tweet to @lynnekingsmith