VIP Services


Unlike ticketing software solutions that become obsolete quickly and don’t advance with the latest innovations, our committed Product Development team ensures that you are always kept current with a modern ticketing platform that incorporates the most advanced technology available. Plus, you don’t have to worry about fees for upgrades—new releases and enhancements are simply part of our partnership and made available automatically.

Help Center Just For You

No help desks in Thailand, and no cold callers from the Philippines. We have always embraced the power of the domestic economy and are proud to provide the industry’s only 24/7 support. We never forget that we’re customers too, and we love when we get the opportunity to help make things better as quickly as we can. The customer experience is the most important things we can deliver, and we’re with you every minute of every day. No exceptions.

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Dedicated Client Rep

Our customers choose us because they trust our team. We operate as a business partner, rather than a software supplier, with a passionate and dedicated group of people who genuinely care about helping you grow and achieve your business goals.

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On-Site Support

TicketForce offers onsite event support by sending our ticketing experts to assist with your event’s needs. We’re happy to help with equipment setup, testing, onsite training and more.

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Training & Webinars

Education is important to us, and we want to make sure that you’re always up-to-date on the latest when it comes to our systems. Training and webinars are always readily available for you to be able to continue learning.

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Industry Resources: eNewsletter, Webinars, Case Studies, Best Practices, etc.

How awesome would it be to get ideas, inspirations, work hacks, and industry news delivered monthly, right to your inbox? Pretty great, right? That’s just the start! We offer monthly eNewsletters, webinars, case studies, and more, that way you’ll always be in the know.

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